What if I need to cancel or reschedule my training?

Question

Accepted Answer

Sign in and use your dashboard to cancel a paid training registration when self-service cancellation is available for that event.

Under American Police Training policy, if you cancel before the event’s registration closing date and time (shown on the event), you are entitled to a full refund for that registration, processed according to the payment method you used.

If you cancel after the registration closing date, a refund is not automatic—the event host (training provider) decides whether to approve or deny the request. Rescheduling is handled by the host’s policies; you may need to cancel and register for another date if that is what the provider allows.

For questions a specific event cannot answer, contact support@americanpolicetraining.com.