Can I Cancel My Annual Premium Service?

26 Oct, 2024 in FAQ

We 

recognize that flexibility is vital for our users. If you need to cancel your annual premium service, we're here to make the process smooth and transparent.

Cancellation Policy

Yes, you can cancel your annual premium service at any time. The process is designed to be straightforward, ensuring you maintain access to our services with minimal disruption.

Key Points:

  • Continued Access: When you cancel, your premium service will continue until the end of the current subscription cycle. This means you can still take full advantage of your premium benefits until the cycle concludes.
  • Account Status: After the subscription cycle ends, your account will revert to a free status. This allows you to continue accessing our basic services and stay connected with American Police Training.

Refund Policy

Refunds for the annual premium service are only issued for cancellations requested within 30 calendar days from the start of the subscription. This policy ensures clarity and fairness in our refund process.

What to Expect:

  • 30-Day Window: To be eligible for a refund, ensure that your cancellation request is submitted within 30 calendar days from the start of your annual subscription.
  • Support Team Assistance: Our support team is here to assist you through the refund process. If your request falls within the eligible timeframe, they will guide you through the necessary steps.

Steps to Cancel Your Subscription

  1. Access Your Account: Log in to your American Police Training account and navigate to your subscription settings.

  2. Select Cancellation: Choose the option to cancel your annual premium service. Follow the on-screen prompts to confirm your cancellation.

  3. Submit Refund Request (if applicable): If you are within the 30-day refund eligibility period, contact our support team to request your refund. Provide all necessary details to expedite the process.

Additional Support

At American Police Training, we are committed to providing exceptional service and support. Should you have any questions or require further assistance regarding your cancellation, our support team is readily available to help.

For more detailed information and to explore other training opportunities, visit our FAQ page or contact our support team directly.